As a business, "WORKSHOP HARDWARE" (herein referred to as "Seller") tries to assist to the best of our ability any particular repair problem. However we reserve the right to refuse service to any individual.
Under the Uniform Commercial Code (UCC), when an individual purchases an item they take title to it (check out your rights & responsibilities by reading the UCC.pdf). The seller has no obligation to take the item back. All product warranties and guarantees are provided by the manufacturer. The retailer only has an obligation to provide an express warranty of merchantability, meaning the product was expected to work at time of purchase. Once a product has been used, then the manufacturer's warranty shall apply and take precedence over seller's obligation.
The seller makes no representation as to whether any product purchased meets the customer's needs or expectations. The customer has an obligation and responsibility to determine whether the product purchased meets their need for their specific application. Products purchased that are not used for purposes intended by the manufacturer voids any warranty. Customer assumes all liability for installation of product. If the customer is unable to make a determination as to whether a particular product meets their need, they should consult a professional in that particular field or governmental licensing body to assist them.
Customer should determine prior to purchase whether the product purchased will meet their need. The seller will not be liable nor accept back any product that in our determination has been purchased because the customer wants to "experiment". Customers will experiment at their own risk.
We are not bound by any law or regulation to accept back any return. Terms of sale are dictated by the conditions under which a product was purchased. Therefore: If we agree to accept back an item, we do so ONLY as a show of customer goodwill, and the following shall apply:
For a cash refund, an item must be returned within 10 days of purchase accompanied by the sales receipt, in packaging that has not opened or damaged, with all parts complete and intact. A 25% restock fee shall apply.
For a credit or debit card refund, a returned must be returned within 10 days accompanied by the sales receipt and the credit card charge receipt, in packaging that has not opened or damaged, with all parts complete and intact. A 35% restock fee shall apply to cover the cost of additional cost of card processing.
Returns made after 10 days will be charged a 50% restock fee. For returns made using a credit or debit card, a 60% restock fee shall apply. Refund will only be credited back to the card account used to make the purchase.
Absolutely, No returns will be accepted after 30 days.
Absolutely, No refund will be given without a sales receipt.
All returns are subject to management's discretion. We reserve the right to refuse any return with no reason given.
We refuse to accept any return where the packaging has been torn or damaged, nor any package that has been taped. We can't fix the packaging and will not accept any shop worn products. Products were sold new and are expected to be returned in the same condition.
Products are sold for specific intended purposes. Use for any other than the intended purpose voids any warranty or return. We are not a trial and fit business. It is the customer's responsibility to determine whether a product is the correct one for their job and whether it will work for their particular purpose. The customer should measure or otherwise determine prior to purchase. We will not accept any liability or responsibility, if you don't provide complete or suggestive information.
Any product opened on premise without assistance by the customer is considered purchased. You open it, you own it. We are happy to assist you in any way to make sure a product will work for you.
We will not accept any return for any item that has been neglected or abused (examples: leaving a pressurized garden hose in the sun, or power tools connected to underrated power cords such as lawn edgers, hedge trimmers & blowers.). READ YOUR DIRECTIONS.
Some products may not be returned because of sanitation or other health issues, product liability, building codes, or if a product has been sealed by the manufacturer and the seal has been broken (examples: toilet & sink parts, drain snakes, pump sprayers, smoke detectors, water heater parts, circuit breakers & panels, ladders.) If in doubt, ask prior to purchase.
Products may not be returned if the product has been trial installed, becomes contaminated with water or other liquid, pipe dope, teflon tape or if seals have been compressed, cross threaded or distorted.
We will not accept back any seasonal, discounted, clearance or other items not purchased at full price.
It is the purchaser's responsibility to read all instructions and warnings prior to use of any product.
Manufacturer's warranties are those provided by the manufacturer, not the retailer. Any warranty issue must be resolved by the manufacturer. We accept no returns covered by a manufacturer's warranty. We don't guarantee, the manufacturer does.
Items tagged with a sticker that states the following will not be accepted back as a return, "This product is nonreturnable if the packaging has been opened or altered. It is the purchaser's responsibility to determine whether this product meets their needs. If in doubt, consult the manufacturer. Please ask about our return policy if you have questions."
If you do not understand how to install a product, you are wise and prudent to consult with your local or county building inspection department, or to hire a licensed, bonded and insured contractor to perform the installation for you. That is why these entities exist and why they perform tasks that are not understood by the general consumer. WORKSHOP HARDWARE will not be liable for providing general information on how to use or install a particular product and we rely upon your ability to convey to use what your problem may be. Read the instructions. When in doubt, read the instructions. And when you still can't understand what you are doing, then don't do it.
WORKSHOP HARDWARE and this web site is offered to you, the user, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your shopping at the physical (Brick & Mortar) business or through this web site constitutes your agreement to all such terms, conditions and notices.
COPYRIGHT NOTICE
The contents of all material available on this Internet site are copyrighted by WORKSHOP HARDWARE unless otherwise indicated. All rights are reserved by the WORKSHOP HARDWARE, and content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of WORKSHOP HARDWARE, or as indicated below. Visitors to WORKSHOP HARDWARE website may download pages or other content for their own use on a single computer for personal use only. However, no part of such content may be otherwise or subsequently reproduced, downloaded, disseminated, published, or transferred, in any form or by any means, except with the prior written permission of, and with express attribution to WORKSHOP HARDWARE.
LEGAL NOTICE & DISCLAIMER
INFORMATION ON THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
The information contained herein is provided by WORKSHOP HARDWARE to its vendors and customers. Although WORKSHOP HARDWARE makes reasonable efforts to present accurate and reliable information on this Internet site, it does not endorse, approve or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of such information. Use of such information is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness. Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise does not constitute or imply endorsement, recommendation or favoring by WORKSHOP HARDWARE.
WORKSHOP HARDWARE (including its employees and agents) assumes no responsibility for consequences resulting from the use of the information herein, or from use of the information obtained at linked Internet addresses, or in any respect for the content of such information, including (but not limited to) errors or omissions, the accuracy or reasonableness of factual or scientific assumptions, studies or conclusions, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy or personal rights of others. WORKSHOP HARDWARE IS NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIMS ALL LIABILITY FOR, DAMAGES OF ANY KIND ARISING OUT OF USE, REFERENCE TO OR RELIANCE ON SUCH INFORMATION.
LINKS TO OTHER SITES
At certain places on this Internet site, live "links" to other Internet addresses can be accessed ("Linked Sites"). Such Linked Sites contain information created, published, maintained, or otherwise posted by other corporate entities, institutions or organizations independent of WORKSHOP HARDWARE. WORKSHOP HARDWARE does not endorse, approve, certify or control these Linked Sites and does not guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of information that they contain. Use of Linked Sites is voluntary, and should only be undertaken after an independent review of the content, accuracy, completeness, efficacy and timeliness of information contained therein.
In addition, it is the user's responsibility to take precautions to ensure that material selected from such Linked Sites is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. WORKSHOP HARDWARE is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of the use of such Linked Sites, or reference to or reliance on information contained therein.
LEGAL ADVICE
Although this Internet site contains discussions, articles and materials concerning legal issues, such materials are provided by WORKSHOP HARDWARE are for informational purposes only. Such materials may or may not reflect the most current legal developments and are not intended to constitute, and should not be considered, legal advice. None of the material on this Internet site is intended to substitute for obtaining legal advice from competent, independent, legal counsel in the relevant jurisdiction.
Transmission of such legal information is not intended to create, and receipt by the user does not constitute, an attorney-client relationship. Users of this Internet site should not act upon such information without seeking professional counsel.
NO UNLAWFUL OR ILLEGAL USE
As a condition of your use of this Internet site, you warrant to WORKSHOP HARDWARE that you will not use this Internet site for any purpose that is unlawful or prohibited by these terms, conditions and notices.
MODIFICATION OF THESE TERMS & CONDITIONS
WORKSHOP HARDWARE reserves the right to change the terms, conditions and notices under which this Internet site is offered without prior notice.
GENERAL
By accessing this Internet site, you have directed your system to a computer located in the State of Oregon. User agrees that disputes arising out of or relating to the contents or use of this Web site are to be governed by the laws of the State of Oregon and consents to the exclusive jurisdiction of courts sitting in the State of Oregon in all disputes arising out of or relating to the contents or use of this Internet site. User agrees that the venue of any action brought against WORKSHOP HARDWARE in federal court shall be in the United States District Court for the State of Oregon, or in the Circuit Court of Clackamas County, Oregon. User agrees that all such disputes shall be tried by the court and hereby waives any right to trial by jury.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including without limitation, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in full force and effect.
This agreement constitutes the entire agreement between the user and WORKSHOP HARDWARE with respect to this Internet site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and WORKSHOP HARDWARE with respect to this Internet site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters and/or data mentioned herein are not intended to represent any real individual, company, product or event.
Any rights not expressly granted herein are reserved.
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